LanguageConvo

Important: Expert English Level Required

This position requires expert, native-level English. You must speak, read, and write English at an expert, nearly native level.

Overview

This is a long-term position; we're looking for someone who hopes to stay with us for many years! We're looking for someone available 40 hours per week to help us with customer service, marketing, and sales.

Position Details

  • You will be handling all of our customer service. This is primarily via live chat (using Intercom) and email. A small amount of customer service by phone will also be required
  • You will also be helping a lot with marketing activities. This includes Facebook advertising, blog posts (someone else writes them, you simply post them), and numerous other marketing channels
  • Additionally, you will be helping us reach out to potential new partners (sales). As just an example, you may contact universities to see if they are interested in partnering with us to provide foreign language lessons to their students

Requirements

  • You must speak, read, and write English at an expert level
  • 40 hours of availability each week
  • We try to be flexible with your schedule. But there will be weekly meetings at specific times, and in general you will need to work during typical workday hours.
  • A computer, quiet place to work in your home, a computer, headset, and webcamera. You will be having video chat meetings frequently with our team. You will be talking with customers and partners on the phone and via video chat, too.
  • Experience in customer service, sales, and/or marketing is a big plus

About Our Company

Here at LanguageConvo, our mission is to provide exceptional, affordable language education our students, and great jobs for our entire team. We have teachers and students just about everywhere: North America, South America, Europe, Africa, Asia, Oceania. We think that education and cultural exchange can help make the world a better place. Our company culture is focused on providing education to people around the world, not on maximizing profit. We're a small company with a small management team, and we're excited about the prospect of you joining our team.